as the full amount of these methods of shipping cannot be refunded. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. We carry the best bird foods, supplies, and cages for your feathered friend. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. However, some stores may not accept dead fish in certain locations. For this information, you may have to find out from your nearest Petco store locally. They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. For livestock purchases: Return procedures for live or deceased animals varies. A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. Ellisha has been a freelance writer for over 15 years. For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. They may even be able to print off a copy of the receipt. This is why they include purchase receipts on return terms and conditions. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. If you are interested in meeting a specific dog, please contact us in advance to find out if. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. A Sierra Fish & Pets employs approximately 20+ people. If your fish is sick, it may not show symptoms for several days. In general, all Petsmart outlets should accept dead fish returns within 14 days. My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. Attn: Returns PetSmart fish policy can assist you if you need to return your stray animal pet. This will help them figure out which other fish may be a better fit for your tank or your preferences. If you are a repeat customer they also give discounts:). Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. If the fish is dead, the store disposes of it off. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. Please call 1-888-THAT-PET for assistance. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. We recommend that you place your order immediately. Sun 21. You may exchange your fish for another fish of the same type or a different type. Website. (425) 226-3215. PetSmart does have a warranty on their live fish. (10 Reasons), Why Is McDonalds So Expensive? 5025 Campstool Rd This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. There are 3 amazing stores that lets you return the fish you bought from them! Be sure to include all parts, instructions, warranties, etc., that arrived with the product in their original condition. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. No, Petco does not allow a return for those fish that you buy from other stores. Get any bird the correct bird foods or treat stick. Save my name, email, and website in this browser for the next time I comment. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable Sierra Fish & Pets. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. Yes, you can. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. Any deviation from these criteria may result in a restocking fee. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. Have a good and lengthy life with your pet! 601 S Grady Way Ste M, Renton, WA 98057-3229. You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. It is spread all over the country, and you can easily find them on their website as well. But the catch is that the store will only accept it within 14 days of purchase. I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. Must ship Standard Ground within the 48 contiguous U.S. only. SHOP PET> Clearance . A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. Awesome Local pet and fish store. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner. Both fresh and Saltwater. If your fish doesnt work out for some reason, you might not want to keep it. We strive to be the very best all around pet store in the Seattle and South King County . Yes, you can. Best place to get your animal needs met and she employs all the young adults around here. See more definitions in our glossary located at the bottom of every page. Please refer to the guarantee policies posted on the Livestock FAQs page for more information. (Top 10 Reasons), Can You Return Paint At Lowes? If the gills are not moving, the fish is no longer moving and might be dead. If a discount is applied to an item you will see Discount Details near the item. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. Come check out our great selection of these and other bird supplies to optimize the birds health. Please call 1-888-THAT-PET if you have any more questions! https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? A The phone number for Sierra Fish & Pets is: (425) 226-3215. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. We welcome you and youre pets to our family. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. Hope you can find this article on Petsmart return policy fish helpful. Your fish has vitals, but they appear different from those of a human. We base the cost on your total order amount. When you buy a fish, you hope to have it for several years. Most people buy a fish with big plans for it. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. We would rarely allow a healthful animal to be returned. Since items tend to sell out quickly; we recommend immediately placing an order for replacement items. We understand that there are some exceptions. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. I, E R. said: This place did an amazing job trimming up our Mutt-Mix-Fantastic to bring. Friday 11am - 7pm. If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. Faqs from Sierra: Celebrating 30 Years Of Exploring. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. If an "almost gone" label appears next to an item, the sell-out risk is very high. That doesnt mean they will not make exceptions, and each situation is dealt with on a case-by-case basis. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? If the fish is dead, you can exchange it for a live fish. Sunday 11am - 5pm. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. Small Animals and Fury friends for any and all level of care. If items are left in the cart for several days and you discover they are removed, they may be sold out. If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart. Keycodes can only be used during the timeframe specified in the email. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. The company strictly bans mailing them back dead fish. Sierra Trading Post Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. You will not use any knife purchased from Sierra for an unlawful purpose. Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. While this is clearly stated in the return policy, it may come down to each store. Free shipping is never truly free. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. Clear . If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. All Right Reserved Designed by UNIweb. (2023 Updated), Does DoorDash Pay For Gas? You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. You may choose to take a refund during the online process. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. They must also be able to provide the items original receipt. NEW STORE HOURS: You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. There have been few complaints about some stores not accepting returns. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. Required fields are marked *. Years in Business: 50. Business Started: 4/1/1972. If you are not completely satisfied, please contact a Customer Service Representative. If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, Kristin C. said: I needed to get my dogs nails trimmed. It is usually found at the bottom of our emails under the disclaimer. See our selection of cat toy, cat treats, or cat furniture. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. During the checkout process, a list of the items in your online shopping cart will be displayed. C.O.D. Reptile Reptile Lighting options for your terrarium or habitat. No Reviews. Why Is Mediterranean Food So Expensive? They have detailed information on their website that tells you everything you need to know about these three fish breeds. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. Submit your email to receive the latest stories and expert advice If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. No. When she isnt writing she enjoys traveling with her husband and two sons, hiking, fishing, kayaking, and coaching baton twirling. In some situations, damaged merchandise may need to be shipped back to us. This proves to the store that the fish did die. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. (2023 Updated). Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. You cant sell betta fish, or any other fish for that matter, to Petsmart. Sierra Fish & Pets was originally opened in 1972 under the previous name . Save my name, email, and website in this browser for the next time I comment. Stay up to date on New Arrivals, email exclusives & more. Merchandise credits issued for returns without a receipt may not be used for online purchases. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. We carry a great selection of bird foods and necessary supplies for your feathered friend. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. Keycode expiration dates can be found in the disclaimer section of each and every email. Most stores will require you to choose a fish that is in the same price range as the original, but some may let you pay the price difference. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. BBB File Opened: 11/12/2009. We will have a wide variety of dogs available, young and old, small and large! If an item does not show a discount in your shopping cart, the item may be excluded from the sale, may not be included in the offer or the correct keycode may not be applied. We remind all our customers of our Air Rifle Policy, which remains in effect. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. But of course, with certain terms and conditions. PetSmart tests water for free and will be able to tell you what is safe and what isnt. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. Saturday 11am - 7pm. 11AM-5PM Sun The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. Shop. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com. However, it is not guaranteed that all stores will accept the return. Petco allows returns for all the fish it sells.