We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. - Are you prepared? As always, weve got you covered! Terms & Conditions / Privacy Policy. ** Is a Green tariff if all the energy consumed is compensated by renewable energy injections in the grid. These can then be topped up on the website in order to receive more discounts. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. The Clickback loyalty scheme is a reward scheme that gives Click Energy customers discounts on high-street brands and supermarkets, including big names such as Adidas, Argos, Sainsburys and M&S. When you press a button, you activate 1 of emergency credit that will keep your supply turned on, giving you time to top up using one of the methods outlined above. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Give us a call now, sit back and let us do the work. Whether you're a new or existing Dominion Energy Utah customer, we've got you covered. When you contact Utilita customer service, use the phone number 0843 770 5082 which is the Utilita helpline that you need to call. Direct Energy There are several ways to contact Click Energy. To complete your Click Energy top up online, click on the TOP UP button located at the top of the suppliers homepage. 's latest consumer survey from 2020, Click Energy did not receive a score because Which? If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. They changed this recently to make it easier and quicker for customers to get a new card. Our Clickbacks scheme is helping customers save more this new year. Pricing on these tariffs can be seen here: * Prices vary from one city to another, so we display national averages This phone number is suitable for all pay-as-you-go gas and electricity top-ups. Give us our experts a call today and save up to 400 a year. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. No, Click Energy is one of five suppliers in Northern Ireland that only supplies electricity to domestic customers. When you click on a brand, advertisement, or affiliate partner link, you may be redirected from Selectra to the page of one of our referral partners websites. With Refer-A-Friend your friends win, too, with a $50 Visa Prepaid Card when they enroll with Direct Energy. New customers just need to choose if their connection address is an existing connection or a new house. To do this: . Text STATUS to get updates on existing outages. If youve had trouble with Boost and want to make a complaint, there are a few ways you can do this: Boost seems to be very quick and helpful when handling problems and complaints, however, if your complaint isnt handled within 8 weeks or you receive a deadlock letter, you can contact the Energy Ombudsman by calling 0330 440 1624. Head to the homepage (type Click Energy NI into your search engine and click the response that reads Click Energy - Northern Irelands Low-Cost Electricity). Monday - Friday from 8am to 8pm Customers can also contact Click Energy through social media. Keep your phone close, we'll give you a call as soon as we can , There was an error saving your details, please try again, To find out more about our comments processing policy please visit our dedicated page. FIND OUT MORE . Click Energy will only use this as part of the sign-up process. Refer-A-Friend is Direct Energy's customer referral program. More information about energy offers mentioned can be found here. Move house with Click Energy Existing Click Energy customers can contact Click Energy to move house online to ensure there is no interruption to their energy service. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. Report an Outage. If you would like to discuss their business energy tariffs, then you need to get in touch with them in the following ways: Click Energy claim to be Northern Irelands greenest energy supplier and say they want to help all their customers go green too. However, Click Energy did less well on Trustpilot. You will then need to enter the required top up details, which include: After entering these details, click the Submit secure payment button and follow the instructions to complete your Click Energy top up. Do they offer smart meters and should you consider switching? It can be a nightmare getting in touch with your energy provider. Click Energys Day & Night Tariff allows eligible customers to make huge savings on their electricity, with especially cheap rates available throughout the night. If you are moving to a new address, just fill out your service address information for your new home. These are Monday to Friday from 8am to 8pm, and Saturday from 9am to 4pm. All business queries should be directed to [emailprotected]. Since Click Energy is mostly online, though, they do offer Click Energy online chat where your questions may get answered more quickly. MySmartE Privacy Policy Saturday from 9am to 4pm. Our focus is on keeping costs down so you pay less. (Mon - Fri: 8:00am-6:00pm ET) Disclaimer: The information on this page was last updated on 20/12/2022, 17:25:45. You then need to transfer the credit to your meter. Power Outage or downed power line. The article below contains all the information that youll need to make an informed decision regarding your energy supply. According to Managing Director Damian Wilson, the goal was to become a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing. CONTACT US. This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. It happens to the best of us. Unless you're moving, you should already have an account. Top up your energy on the go with the Boost Top-up app for PAYG Smart customers. 100% accurate bills, all the time. Sorry, this plan is not available for your location. Please verify you're a real person by doing this simple math problem: 8 + 1 = . The online top up system automatically sets a 1 donation, but you can change this to 0 if you do not wish to make a contribution. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! That means as of January 2020, all of their electricity comes from renewable sources. This section shows an overview of the prepaid rates available. More information and review your options. Theyll give you an 8-digit TAG code, which you can take to either a PayPoint or Payzone where theyll give you a new key. As Boost specialise solely in prepayment meters, you dont have to worry about getting bills through the post you can top up whenever and wherever you like. Sat: 8:00am-5:00pm ET Equipped with a Yeti 3000X, Yeti Home Integration Kit transfer switch, four Yeti Tank Expansion Batteries, and the Link Expansion Module. The address for Click Energy is: Click Energy, Timberquay, 100-114 Strand Rd, Derry/Londonderry, BT48 7NR. Moving house? To get a new electricity key, simply call Boost on 0330 102 7517 and tell them you need a new key. In the Consumer Council NIs survey of 2018 Click Energy only received a 55% satisfaction rate. Any products or services displayed on this webpage may only represent a portion of the options available to you. There were also some issues around topping up and some customer service issues reported. Speak to an agent or see more plans for free ! Click Energy is an electricity supplier based in Northern Ireland, founded in 2015. Connect your home to an electricity supply, Click Energy claims to be Northern Irelands friendliest and most transparent electricity company. The main plus points of using Click Energy are: However, there are some drawbacks too. Text STOP to stop receiving outage alert texts. . We're finding you the best deals out of our selection of best offers! We offer an array of convenient ways to get in touch. Jul 04, 2022 . We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. It seemed this new supplier was doing everything right. It's important to note that while you can contact Click Energy by phone, they are a predominantly online energy provider and you might have better luck with Click Energy online chat or online form. Your energy supplier isnt responsible for dealing with power cuts or anything electrical or gas-related other than the billing of your usage. The founders of Click Energy NI aimed to make the new supplier a new breed of energy provider that puts customers in charge of their energy. Follow the instructions in the email and you will have a new password in no time. Special deals, doctorSIM credits and much more. NOT a National or Premium rate phone number. 1-888-548-7540 To qualify for the broader group, youll have to receive certain benefits and support. While they may not offer gas, Click Energy does offer loyalty schemes that give its customers access to discounts from various brands and retailers. We can help you solve your top-up issues quickly and without hassle. These include: Click Energy has six plans on offer. Simply call 0330 102 7517 to ask for a new card and youll be given an 8-digit TAG code which you can take with you to pick up your new card. To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information. How do I renew my plan with Direct Energy? The Friends with Benefits programme means Click customers receive 20 worth of free electricity if they refer a friend or family member to switch to the provider. Its worth noting that if your new home doesnt have a prepayment meter, youll have to get it changed so that you can stay with Boost. What are Click Energys Electricity Plans? To learn more about this programme, ring the Click Energy team on 0800 1 070732. Hours: 7:30am - 8:00pm CT Monday-Saturday. Contact us online (we will respond via email). Turn your friends on to Direct Energy and you'll earn a $50 Visa Prepaid Card for each customer you refer. You can sign up by clicking the "Get Started" button above. Log in to renew or transfer your service, Supply Chain Responsibilities & Disclosure. FAQ. Please note: this offer can expire and is subject to change at any time. We dont blame you, they come with so many great benefits, such as: Did you know that with a smart meter you may never have to submit a meter reading again! 1-888-548-7540, 1-855-337-7006 Whether you need to contact Click Energy to subscribe to a new plan, move house, or pay a bill, continue reading below to find out how. 020 3992 7717 Or get a callback As well as the Boost Power app, your in-home display shows you your energy usage in real-time, monetary terms. 1-888-925-9115 Keep both your prepayment gas and electricity supply with us for 12 months and we will credit your electricity meter with 50*. This helps busineCEs to keep operating costs under control. A customer service agent should reply to you in no time. While most installations stopped at the beginning of the COVID-19 pandemic, theyve picked up the pace again and are being installed rapidly across the UK. Email: Sign Up, 1-844-559-8583 You can top-up your gas and electricity at any PayPoint, Payzone or Post Office. Customers will need to provide information including a valid form of identification and the connection address, and can expect a credit check before receiving their new plan. Find out how much you can save with EDF Energy today. Direct Energy will contact you by mail, email and/or via Online Account Manager messaging when you are eligible for renewal. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. Negative reviews on Trustpilot and a customer base too small to make any further impact on Which? Get with it! We'll send you the details of this plan so you can review it again later. Hours: 8:00am-8:00pm ET Monday-Friday 8:00am-5:00pm ET Saturday Closed Sunday. This criteria varies by the provider so youll have to check with Boost if youre eligible. Email: Customer Service, Direct Energy Click Energy also offers friendly credit to ensure you are never left without energy during the night, weekend and certain holidays. Our friendly customer services team are here to help you. Weve brought you all the ways you can get in touch with Boost: contact number, email address, and even how to visit them. Top up with PayPoint You can also top up your Click account at a local PayPoint store. As with all their tariffs, you get 24 access to your account so you can monitor what you are using and spending. Click Energy has two channels for submitting complaints, either over the phone or by email. It seems that some customers were not informed about price hikes in October 2019 which made Click more expensive than some other providers. You'll be able to view detailed information for the available plans. To make managing your energy tariff easy, Click Energy offers an online account system where you can keep on top of your tariff and spending by monitoring your energy usage. Live Chat Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. Along the bottom of the homepage, there are a number of links. Danielle is an SEO fanatic and loves creating engaging content. Valued up to $5949.90. What country is your account based in? Please report this to us at info@utilityswitchboard.com. On Reviews.io, Click Energy has a higher review score of 3.37 out of five stars. So, has Click Energy been able to achieve that aim? If youre in the broader group and have any questions, you should call Boost on 0330 102 7517. If you cannot reach an agreement on how to resolve your complaint, you should call the Consumer Council NI on 0800 121 6022 or email [emailprotected]. They have multiple typical tariffs as well as a rural saver tariff designed for use in non-urban areas. Gretchen has over two years of experience as the first content writer for Selectra Australia. Click Energy has a number of methods for paying an energy bill, which are predominantly online. Have a question about a plan or need help placing an order? This is a free service that can offer you independent advice about how to proceed. Northern. The Click Energy NI headquartes address is Timberquay, 100-114 Strand Road, Derry/Londonderry, BT48 7NR. Enter the email address associated with your account and Click will send you a new password via email. The Click Energy tariffs currently available (May 2021) include the following: As well as its pay as you go and monthly tariffs, Click Energy also has a green business tariff and a Rural Saver deal designed for farmers. This is also true for the live chat - it is only live during these hours, meaning you will not receive an immediate response if you message outside the operating times. You can top-up your gas and electricity at any PayPoint, Payzone or Post Office. How to contact Click Energy There are several ways to contact Click Energy. Whichever contact method you opt for, you should not expect a response outside of the Click Energy contact hours. The quickest and easiest way to top-up is with My Utilita, however if you're unable to access the internet or would prefer to top-up over the phone, you can call our automated top-up line on 03452 068 333. Houston, TX 77046 However, you have more flexibility to leave for another plan or switch supplier. Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. From a safe place call 911 and Dominion Energy at 800-815-0083 . Residential; Business . You agree that the terms and conditions of Selectra.com.au apply to this referral. And Joy. Like topping up online, you will need to provide your KPN in order to complete the process. Click also lets you top up a minimum of 5, which is useful if you are short on cash or trying to limit your energy consumption. To benefit from the scheme, you need to register for an account on clickbacks.co.uk using your click energy email address. (Mon - Fri: 8:00am-5:00pm EST), For Your Home Download our app today where you can top up your account, borrow a 5 and loads more. We have designated Click Energy as a moderate risk supplier right now, which means that they could face trouble if the UK energy crisis worsens much further. Simply look in the top-left of this screen to see your location or click "Select Your Location" to find out. Our focus is on keeping costs down so you pay less. 910 Louisiana Main Menu. Click lets you top up a minimum of 5. Find the one that reads. Sunday closed. With a traditional meter, you can top up your electricity card at any PayPoint or Payzone, however, your gas card can only be topped up at a PayPoint. Top up online What is a prepayment meter? Click energy has one variable-rate plan on offer at the moment. Once you've registered online with Payzone, you can top up your electricity meter by texting "EI top up (amount to top up)" to 53314. Comparing energy suppliers: Which suppliers have the best energy deals? Last updated: November 2022. NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. Enter the email address and password that are connected to your Click Energy account. Customers looking to contact Click Energy over the phone can do so during normal weekday work hours. Please enter your current service end date, Please tell us about your current energy provider (optional), Already a customer? Call us now and talk to an expert. . These cookies allowed us to study how users navigate on the website. On the Click Energy login page, click the link that reads Set a new password. This is very normal for smaller and newer energy providers as they do not have the money to develop a mobile app. Customers can usually expect a wait time if they call Click Energyhowever, as only approximately half of all calls are answered within 30 seconds and the average wait time for calls can exceed two minutes.