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It is also your access card to your stateroom. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. We welcome you to consult with your Image Creators for all your photographic needs. WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. If you have a chronic medical condition, please bring a recent report from your physician. Further information will be provided on board. of your seating request will be listed on your Cruise Contract. A review of HAL's website, even before you reach the point of completing the online checkin, reflects: Our cashless society is designed to make your life on board as simple as possible. Purchase a Surf plan. Started June 21, 2021, By Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. In Australia, call us toll free at 1-800-260-639. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. You will be responsible for all costs you incur to join the vessel at the next port. Promotion is based on promotion code(s) N2 and based on double occupancy. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. CC Help Jenn Usually there is a fee required. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. While we try to fulfill all requests, it may not always be feasible. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. ", On HAL's site: For Booked Guests>Planning and Advice>Shipboard Life>Shipboard Account. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Some clearances will require face to face inspections, details will be communicated to you onboard. For some people it isn't a lot, for young families I could be quite a bit of what they set aside for splurging. on board, nor do we have kosher dishes, utensils, pots or pans on the ship. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin st No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Banks, airports and major hotels often offer this service. From the moment you step aboard one of our spacious, mid-sized ships, you'll feel the difference. Also, you will need your ship card when you disembark. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Oh, well, the bottom line is the money is not available to spend. You will need to provide health certificate documentation for the animal in your ports of call. dvise you of arrangements to minimize disruptions in your vacation plans. Guess we're just lucky. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. On embarkation day, you will need to register your credit or debit card (Holland America Line Rewards Visa, Visa, Mastercard, American Express, Discover) in order to use your onboard account for shipboard purchases. :oYou're right. Am I right that this doesn't save you any money, just means you don't have to sign every time? While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. Please attach a tag to each piece of luggage you will be checking on the cruise. For questions about your service or about billing, please contact your home network customer service. Your travel advisor can provide you with additional information if you are interested in this option. Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables. You can also complete your health assessment and book shore excursions prior to your cruise. Special life jackets are available for children and infants. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. Rest assured that your passport will be fully secured by our staff. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Souvenirs can? . You may also receive arrival documentation from Immigration when arriving at the airport. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. We work within a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. Most evenings smart casual attire is appropriate. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. Offer or its parts may be changed or revoked by Holland America Line (HAL) at any time. Please keep this in mind when packing. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. gpmacki, July 28, 2010 in Holland America Line. But it will work for me.. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Gift orders must be prepaid and received two weeks in advance of sailing. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. Then sail away for your romantic honeymoon! Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. Generally, the ship is subject to certain government procedural requirements upon arrival. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Local Sales Taxes Applied where required. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Having said that, remember that rules do change by ship and also some ships are stricter than others. But after reading the above post it looks like I will have to have the full 420.00. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. A password will be selected by the parent/guardian of the child. What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. Listen to the menu and select the number that corresponds to the ship you are calling. Absolutely nothing is charged to your credit card until the final day or evening of your cruise. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. Please log in to purchase your shore excursions. Learn more. At Holland America Line, cruising is our passion. During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. CC Help Jenn I know because I checked. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. A credit card is required for all inbound phone calls to a ship. I got all three answers, the last of which (from Seattle) was all "use it or lose it". Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. I never knew this. Not to get into speculating about other people's finances here, but if they could afford to charge and pay for the cruise they may have more than enough credit available on one or more cards. For ships without Tamarind, guests will receive one night at Pinnacle Grill or Canaletto. LauraS Cruise lines are no different. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Limited time offer, Savings for Onboard Bookings Only. Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs.