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I tried declining the previous offers to reset everything and now it is saying Unable to decline: You have made a counteroffer. which i also did not do. The seller has 24 hours to accept, decline, or counter. Today I explicitly asked a buyer if they were making an offer or if they wanted me to change the listing price to their offer and they said listing price and bought the item. You just submitted an offer on Mercari, but you're having second thoughts. I want to make sure this buyer gets this item, they are really interested. That breaks down to a 10% seller fee and a 2.9% + $0.30 payment processing fee. But lets be honest, many of these features are expected on a buying and selling platform. Mercari will hold your payment for 3 days so you can rate the seller. OneSheop is the all-in-one tool that can help you boost not only your visibility to more Mercari users, but it can also help you boost your sales. To use a coupon code, you can either manually enter during check out or redeem from your profile under coupon. We think youll enjoy the new bundle offers feature and well always strive to give you a great, easy Mercari experience. The platform uses identification verification and reviews to help ensure all parties are fully informed during each transaction. And showing and mentioning the flaws can help prevent misunderstandings, bad ratings, and returns. Zip will ask for your name, address, date of birth, a US mobile phone number, and a US debit or credit card for sign up. Mercari collects, reports, and remits sales tax for our sellers for all required states. You can add up to 5 credit or debit cards. Once your purchase is complete, youll get an emailed receipt. Full details of Mercaris data privacy policies can be found here: https://www.mercari.com/privacy/. You might not have enough balance in your account, the information you provided might be incorrect or incomplete, or your bank might be blocking the transaction. If you need to get a refund, it will be sent back to the card you used at checkout. If you let a family member use your account and its temporarily suspended, please contact us below to validate accounts for each family member. The value is applied to the last of their installments, and then to the next-to-last installment, and so on, until the entire refund amount has been applied. Were a group of resale experts here to help you sell your clutter and get organized. Mercari's Help Center has all the answers you need about buying and selling on our mobile . [deleted] 9 mo. This is definitely a Mercari issue. Mercari itself is a legit e-commerce marketplace to buy and sell products. ', Press J to jump to the feed. You can sign up with Zip or sign into Zip if youre already registered, Get your approval decision in just a few minutes. For more information on sales tax, check out our Sales Tax Policy. The minimum offer amount is set at 75% of the listing price. If the prepaid card provider cant register an address, you wont be able to use the card on Mercari. If youre looking for a better deal, tap Make an offer and let the seller know what price youre willing to pay. Things like Smart Pricing is unique amongst its peers and allows you to have the price of an item vary based on its demand, making the selling process even easier and increase the chances of it selling. Sellers can get burned by scams, difficult buyers, broken merchandise, and lost shipments. It gives me an idea of what people are willing to pay. When you choose Zip to purchase items on Mercari, Zip automatically splits the purchase amount into 4 payments, made every two weeks. You can view your available credits and their expiration dates at any time under Settings > Credits. Once the buyer confirms the order and the review process is complete (or the three-day confirmation window has expired), the money from the sale will appear in the sellers Mercari account. Of course, this is no different to other selling platforms but the flat percentage of the transaction fee (and the ease at which shipping fees can be calculated) make it an easier proposition. Anyone else ever have this issue? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Then make an offer and wait for a message from the seller. If you live in a state that doesnt impose sales tax, you may still see tax on your order if shipped to another state that does impose a sales tax. You may unsubscribe from the newsletters at any time. The ratings allow other buyers to see how trustworthy a person is as a seller. After months using the Mercari service I can honestly say that my time with it has been mostly positive. Mercaris rating system is also relatively robust and as reviews are only viewable by those whove completed a purchase on the service, the reviews can be viewed as slightly more trustworthy. You will then have 24 hours to accept, decline, or counter the offer. Please contact Zip Support for more information. Easy answer: cancel transaction and have buyer repurchase. If you need to cancel the offer, first ask the seller to decline the offer. There are many factors that determine Zip approval or eligibility. While other services promote contactless sales, they dont enforce it. In both cases, you will find a handy sign up. After calling the number from the website I was greeted with a pre-recorded message asking me to leave my name, number, email, address, and item ID as well as a brief summary of the issue. After clicking the button, you will be guided through the list an item wizard which will initially ask you to upload a picture (or pictures) of the item. Installment payments are automatic, but Zip will charge a late fee in certain instances. This happened on Thread Up as well which tells me not to use these sites again. But they make their profit by having occasional "bugs" just plain not send trades out when someone tries to make a "withdrawl". The seller tried to accept my offer, but in the chat history with the seller there was a red "Transaction failed" message followed by a message with a Mercari icon that said "You need to verify credit card." I checked my credit card's online site and called the bank and there wasn't even a charge attempted. Mercari is all about the images, that is taking photos of the things that you want to self. Check the terms and conditions for more details on what the coupon can be used for. Note: Refunds for PayPal transactions need to be requested within 45 days of purchase. Enter your PayPal or Apple Pay account information and agree to the Terms of Service. Youll be charged as soon as an offer is accepted. Please make sure your payment and address are up to date before you make an offer. This allows you to enjoy your item now and pay for it later. Certain items like drugs, counterfeit items, stolen items, vitamins, diet products, and even body parts (yes the Mercari terms and conditions explicitly ban the sale of body parts) are banned so you can feel safe in the knowledge that you arent buying something that could be dangerous for your health. This guide should answer any questions you have about payments. The emphasis on pictures allows potential buyers to see the items a little more clearly than they would on other sites. Wait for a Buyer to Show Interest in Your Item. Since then I think I've missed out on two sales because the buyer actually wanted me to change the listing price to what they wanted to offer instead of actually sending me an offer. Sellers: If you have a high value bundle, you may want to purchase extra insurance. Once the buyer receives the item, they will have three days to confirm receipt, accept the item as described, and rate the seller based on the interactions they have had with them. If you want to pay with your balance, tap Apply on the checkout screen and enter the balance amount youd like to use. Mercari is a selling app that aims to make it super easy to sell and buy pretty much anything. And sellers receive the full payment at the close of the transaction, just like before. Please note that Zip does not approve every order. Mercari accounts are limited to one per address. The name associated with the payment information must match the name on the Mercari account. Introducing bundle offers - now making an offer on multiple items from individual sellers is a snap with this time-and-money-saving new option available now in the Mercari app. By signing up, you agree to Offers.com terms of service and privacy policy . You can add up to 10 items in a single bundle offer with a maximum price of $2,000. If you choose to offer your likers ( ppl saved post to their like feed) your actual price does not drop on the post but You are REQUIRED to REDUCE your Price BY 10% your likers get the offered lower price if they accept, If you post an item for $300 and want to drop price to keep post seen in the feed (manually dropping price will not move posts Mercari accounts are limited to one per person. I always either counter or accept their offer. $25 + any applicable merchant payment plan fees (depending on residing state) - PAID. Zip orders follow Mercaris standard purchase process. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Your cancellation request will be sent . This makes it easier to dissuade conmen from using the service and prevents them from easily re-joining after they have been found out and banned. You can add or change payment information from your profile or while youre checking out. To send an offer, just tap Make an offer next to Add to cart in the Mercari app. Each installment payment is $25 each. Buying online is often fraught with pitfalls and buying used items even more so. Check any listing for the Zip logo to see if its eligible. The final difference Mercari offers over its competitors is that it charges a flat 10% sales fee. A refund of $25 is issued, and the remaining installments (which total out to $75) will be cancelled by Zip. It is built to help sellers across online selling platforms keep their accounts active by performing tasks automatically without lifting a finger. It is required under Federal law that the owners of Mercari obtain, record, and identify all the users who creates an account with them. Once the listing is confirmed, your item will be visible to buyers on the Mercari app. Your credit card, bank account or address is linked to multiple Mercari accounts, which violates our risk policy. Both buyers have an extensive positive rating, over 400 ratings. Promote Button This thread is archived New comments cannot be posted and votes cannot be cast 2 3 Related Topics Mercari Marketplace Marketplace and Deals 3 comments Best You can make another offer to the seller once the initial offer expires. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. We also accept PayPal and Apple Pay. All these are icing on an already pleasant little cake. Mercari is a Japanese-based company that is quickly growing in the U.S. Market with over 100 million downloads from U.S. customers on the Google play store and App Store. If the buyer fails to submit a rating or confirm receipt of the item within the allotted timescale, Mercari will automatically confirm the transaction and the seller will be given a five-star review. You can set them up during checkout or at any time under Settings. Things like pricing, shipping details, and photographs can be altered. Tap Buy now to make it yours or Add to cart if you want to keep shopping. Go to Profile > Settings > My payment methods. In cases where orders are cancelled and a full refund must be issued, customers are only refunded the amount they have paid to date via their installments. With instant pay the money will appear almost straight away but you will need to have already verified your identification to be able to access it. If one item in the bundle sells in the meantime, that offer will no longer be valid and the shopper will have to send you a revised offer., When buyers save on purchasing multiple items and combined shipping, you can sell more. Found something you love? The remaining amount to pay is $60. One of the latest and in our opinion greatest (more on this later) apps on the market is Mercari. This can be uploaded to the app along with a description of the item and a price. Of course, its easy to doctor photos or take them from an items good side but the ability to get a good view of the things you are buying is reassuring. The seller has 24 hours to accept, decline, or counter. You can also use your Mercari balance, Mercari credits, or a coupon with Zip to pay for your purchase, as long as the item is eligible. Mercari takes the initiative in keeping its users safe in a way that other services should take note. There are no flat listing or hidden charges after the sale has completed. Please note that a merchant payment plan fee may apply depending on the state you live in. If you use more than one form of payment, the net amount after balance, credit, and coupon application will be charged to your Zip account. The best Mercari coupon code available is CSWGTG. The service itself allows users to sell the things they have that they no longer need, have outgrown, or never used in the first place. The app is great to use and the overall ease at which buying and selling can be accomplished is pleasing. Leftover credits will stay in your account and can be put toward your next purchase. A merchant payment plan fee may be applied to each payment. I duly left the information and waited for a phone call. If you want to apply your balance during checkout, tap the blue Apply button above the total. Go to Login. More often than not an offer ends in a sale. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Learn more here. Yes! Tap Connect with PayPal or Set up Apple Pay and agree to the Terms of Service. If it sounds good to you, then you confirm again and it sends out the offer. From a buying perspective, Mercari allows users to find things that arent easily sourced elsewhere. For bundle offers, there is no minimum offer amount. You can log in to the customer portal here. Thanks, New comments cannot be posted and votes cannot be cast.